Service & Maintenance

Kardex Remstar Service Commitment

We are always there for you - with over 500 factory trained technicians available 24 hours per day, 7 days per week... this the Kardex Remstar service commitment. We have three service packages available: ESSENTIAL | PLUS | EXTRA.

Essential Service


Our Essential Service provides a secure basis for the long-term and efficient operation of your storage system. Qualified service technicians, experience, and know-how protect and retain the value of your Kardex Remstar equipment.

Plus Service


Our Plus Service ensures the sustainability and profitability of your storage system. Besides maintenance, this package includes extended telephone support with 365/24/7 availability and a highly efficient spare parts management.

Extra Service


If you require a little bit more, the Extra Service package is the one for you. Active maintenance and repair management, implementation, move management, modification work, as well as training and regular software support make the Extra Service package an all around package.


Can't find what you're looking for?  Our service management group is also happy to customize a service package to meet your needs.