What Do Licensed Technicians Mean to You?
All technicians who are licensed to work on KardexRemstar equipment have been through rigorous training programs to achieve this status. KardexRemstar is the carousel industry leader, with well over 160,000 successful installations in North America and worldwide. KardexRemstar has achieved this position by creating quality products, applying them well and having the strongest and safest service capabilities nationally and globally.
In order to qualify for a KardexRemstar certification course, each technician must submit an application and successfully pass a written test. If accepted, they attend a one week course for each of the products or technologies they wish to be licensed in. During that week, held at our factory, they learn to properly and safely install KardexRemstar equipment, apply the latest safety standards as well as troubleshoot and perform general maintenance skills. At the end of that week, they must pass another written test before receiving their certification license.
Every technician is required to re-certify annually to assure their skills and knowledge keeps pace with the latest technologies and procedures. This re-certification and licensing process once again illustrates the KardexRemstar commitment to providing the best service possible.
Part of ensuring the quality of support you need is assuring that technicians have immediate access to both current information and spare parts. Certified technicians
can access the support of their dealership and factory spare parts, technical help and KardexRemstar support to assure quality and warranties.
To assure the highest quality and standards for our customers, only annually licensed
technicians currently working for KardexRemstar or one of its dealer business partners have access to warranty parts and support. Insist on seeing your KardexRemstar technicians
annually certified license!
For more information:
Please fill out this form and to have your local KardexRemstar representative
contact you.
If you require service for your KardexRemstar equipment or software please
click here and complete our Service Request Form.