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Retail Work Counters

Retail Work Counter
What:

Keeping counter employees at the work counter and helping customers is the objective of ever retail operation. The ability of having inventory at their fingertips and within line of eye of the counter increases customer satisfaction levels.

These counter employees often have the most product knowledge, field experience in determining what the customer needs and translating their needs into a sale. The counter staff is often one of the highest paid employees in many operations.


Where:

This type of retail operation is extensively found in virtually all parts departments and small retail items available to the public. This is especially true in automotive parts, hardware and jewelry to name just a few.


Why:

Customer satisfaction is the largest reason to keep counter people in front of the customers not running “in the back” through inventory looking for the right part or piece. By eliminating the non-value time in helping a customer, the counter person can help more customers in less time… increasing profitability while increasing customer satisfaction.

By integrating By integrating KardexRemstar vertical and horizontal carousels and VLMs with pick-to-light and inventory management software, counter people can be visible to the customer 100% of the time while having access to inventory in the least amount of time. Items are queued and waiting for the operator, eliminating wasted walk and search time. Host and ERP integration increases the efficiency of this process by automatically invoicing and deducting inventory with every sale… automatically.


KardexRemstar Retail Work Counter Solutions

Shuttle VLM Vertical Carousel | Horizontal Carousel
Pick-to-Light Systems | Inventory Management Software

Retail Work Counter News:
View Press Release

Universal Carriers Offer Flexible Solutions For Storage & Retrieval Operations

View Press Release

Nada 2003 Tradeshow

Benchmark Briefings:
View Briefing

Cadillac Dealership Expands Part Department & Saves 2,000 Square Feet of Space.

View Briefing

Vertical carousel system adds space, improves service efficiency at busy Scottsdale automotive dealership

View Briefing

Galloway Ford Speeds turn around time in parts department with automated vertical carousels

View Briefing

Combining high density storage with the ability to get parts with a push of a button made this decision a snap.

View Briefing

88% Space Savings + 40% Labor Reduction is Atlantic Transportation’s Equation for Success!

View Briefing

Automated Equipment Saves United Auto Group 87% Floor Space

View Briefing

Reduced Floor Space by 84%, Increasing Productivity 70% and Improving the Work Environment.


Horizontal Carousels Kompakt Mobile Storage Systems Lektriever ELFs Vertical Carousels Shuttle VLMs Inventory Management Software

Sales - Government Division Sales - Material Handling Division Sales - Office Division
Sales - Automotive Division Sales - Systems Division

KardexRemstar
Portland, ME | San Diego, CA | Charlotte, NC | Dallas, TX | Lewistown, PA
(800) 639-5805 | Fax (207) 854-1610 | info@KardexRemstar.com

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Video Library

An integrated system using robotics and KardexRemstar's Shuttle XP VLM's.
Click to Enlarge

Latest News

Audio Library
KardexRemstar Wins "Best of Tradeshow" Award


Benefits
Increased Customer Service
Accuracy up to 99.99%
Extended Order Cut Off Times
Return on Investment (ROI) or Internal Rate of Return (IRR)
Increase Space Savings Up To 85%